Data Protection

privacy statement

We have created this privacy statement (version 15.10.2019-111176848) to explain to you, in accordance with the requirements of the Basic Data Protection Regulation (EU) 2016/679 and the Data Protection Act (DSG), what information we collect, how we use data and what choices you have as a visitor to this website.

Unfortunately, it is in the nature of things that these statements sound very technical. However, we have tried to describe the most important things as simply and clearly as possible.

Automatic data storage

When you visit websites today, certain information is automatically generated and stored, including on this website.

When you visit our website as you are doing now, our web server (computer on which this website is stored) automatically stores data such as

  • the address (URL) of the called web page
  • Browser and browser version
  • the operating system
  • the address (URL) of the previously visited page (referrer URL)
  • the host name and IP address of the device from which it is accessed
  • Date and time

in files (web server log files).

Web server log files are usually stored for two weeks and then automatically deleted. We do not pass on this data, but we cannot rule out the possibility that this data may be viewed in the event of unlawful conduct.

Cookies

Our website uses HTTP cookies to store user-specific data.

Below we explain what cookies are and why they are used to help you better understand the following privacy statement.

What exactly are cookies?

Whenever you surf the Internet, use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most Web pages store small text files in your browser. These files are called cookies.

One thing cannot be dismissed: Cookies are really useful helpers. Almost all websites use cookies. More precisely, they are HTTP cookies, since there are also other cookies for other applications. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically stored in the cookie folder, the “brain” of your browser. A cookie consists of a name and a value. When defining a cookie, one or more additional attributes must be specified.

Cookies store certain user data from you, such as language or personal page settings. When you return to our site, your browser sends the “user-related” information back to our site. Thanks to cookies, our website knows who you are and offers you the settings you are used to. In some browsers, each cookie has its own file, in others, such as Firefox, all cookies are stored in a single file.

There are both first-party and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner sites (such as Google Analytics). Each cookie is unique because each cookie stores different information. The expiration time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other “pests”. Cookies also cannot access information on your PC.

For example, cookie data may look like this:

Name: _ga

Value: GA1.2.1326744211.152111176848 Purpose: Differentiation of website visitors

Expiry date: after 2 years

A browser should be able to support these minimum sizes:

  • At least 4096 bytes per cookie
  • At least 50 cookies per domain
  • At least 3000 cookies in total

What types of cookies are there?

The question which cookies we use in particular depends on the services used and is clarified in the following sections of the Privacy Policy. At this point we would like to briefly explain the different types of HTTP cookies.

There are 4 types of cookies:

Essential Cookies

These cookies are necessary to ensure the basic functionality of the website. For example, these cookies are needed when a user places a product in the shopping cart, then continues surfing on other pages and later only proceeds to checkout. These cookies do not delete the shopping cart, even if the user closes his browser window.

advertising cookies

These cookies are also called targeting cookies. They are used to deliver individually tailored advertising to the user. This can be very practical, but also very annoying.

Usually, when you first visit a website, you are asked which of these cookie types you want to allow. And of course this decision is also stored in a cookie.

How can I delete cookies?

How and whether you want to use cookies is up to you. Regardless of which service or website the cookies originate from, you always have the option of deleting, deactivating or only partially allowing cookies. For example, you can block third-party cookies, but allow all other cookies.

If you want to determine which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, enable and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Deleting cookies to remove data that websites have stored on your computer

Internet Explorer: Deleting and managing cookies

Microsoft Edge: Deleting and managing cookies

If you do not want cookies, you can set your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie whether to allow the cookie or not. The procedure varies depending on the browser. It is best to search for the instructions in Google using the search term “Delete cookies Chrome” or “Deactivate cookies Chrome” in the case of a Chrome browser.

What about my privacy policy?

Since 2009 there are the so-called “cookie guidelines”. It states that the storage of cookies requires your consent. Within the EU countries, however, there are still very different reactions to these guidelines. In Austria, however, this directive was implemented in ยง 96 (3) of the Telecommunications Act (TKG).

If you want to know more about cookies and do not shy away from technical documentation, we recommend https://tools.ietf.org/html/rfc6265, the Request for Comments of the Internet Engineering Task Force (IETF) called “HTTP State Management Mechanism”.

Storage of personal data

Personal data that you provide to us electronically on this website, such as your name, e-mail address, address or other personal information when submitting a form or comment in the blog, will be used by us together with the time and IP address only for the purpose stated, kept secure and will not be disclosed to third parties.

We therefore use your personal data only for communication with visitors who expressly wish to contact us and for the processing of the services and products offered on this website. We do not pass on your personal data without your consent, but we cannot rule out the possibility that this data may be viewed in the event of unlawful conduct.

If you send us personal data by e-mail – i.e. outside of this website – we cannot guarantee the secure transmission and protection of your data. We recommend that you never send confidential data unencrypted by e-mail.

Useful Cookies

These cookies collect information about the user behavior and whether the user gets any error messages. In addition, these cookies are used to measure the loading time and the behavior of the website with different browsers.

Target-oriented cookies

These cookies ensure better user friendliness. For example, entered locations, font sizes or form data are stored.

Rights under the Basic Data Protection Ordinance

According to the provisions of the DSGVO and the Austrian Data Protection Act (DSG), you have the following rights in principle:

  • Right to rectification (Article 16 DSGVO)
  • Right to cancellation (“right to be forgotten”) (Article 17 DSGVO)
  • Right to limitation of processing (Article 18 DSGVO)
  • Right of notification – notification obligation in relation to rectification or erasure of personal data or limitation of processing (Article 19 DSGVO)
  • Right to data transferability (Article 20 DSGVO)
  • Right of objection (Article 21 DSGVO)
  • Right not to be subject to a decision based exclusively on automated processing, including profiling (Article 22 DS Block Exemption Regulation)

If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority, which in Austria is the data protection authority, whose website you can find at https://www.dsb.gv.at/ .

Evaluation of visitor behaviour

In the following data protection declaration we inform you whether and how we evaluate data from your visit to this website. As a rule, the data collected is evaluated anonymously and we cannot deduce from your behaviour on this website any personal information about you.

You can find out more about the possibilities of contradicting this evaluation of visit data in the following data protection declaration.

Embedded Social Media Elements Privacy Policy

We include elements of social media services on our website to display images, videos and text.

By visiting pages that display these elements, data is transferred from your browser to the respective social media service and stored there. We do not have access to this data.

The following links will take you to the pages of the respective social media services where we explain how they handle your data:

  • Instagram Privacy Policy: https://help.instagram.com/519522125107875
  • YouTube is subject to Google’s privacy policy: https://policies.google.com/privacy?hl=de
  • Facebook data policy: https://www.facebook.com/about/privacy
  • Twitter Privacy Policy: https://twitter.com/de/privacy
  • Facebook Privacy Policy

On this website we use functions of Facebook, a social media network of the company Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

You can read about the functions (social plug-ins) provided by Facebook at https://developers.facebook.com/docs/plugins/ .

By visiting our website, information can be transferred to Facebook. If you have a Facebook account, Facebook may associate this information with your personal account. If you do not want this, please unsubscribe from Facebook.

The privacy policy about what information Facebook collects and how they use it can be found on https://www.facebook.com/policy.php